BOOKING TERMS AND CONDITIONS

1. YOUR BOOKING –By paying a deposit you are agreeing to the Terms and Conditions for your stay at Verrocchio Art Centre

2. DEPOSIT PAYMENT – At the time of asking for your booking to be confirmed a deposit of approximately 30% of the full cost will be requested. 

3. PAYMENT OF BALANCE – You must pay the balance of the cost of your stay in full within 10 days of the date of the  balance invoice request.   This will to be sent around a month before your stay begins.

4. IF YOU CANCEL YOUR BOOKING   – if you or any member of your party wish to cancel your booking or any part of it once confirmed you must do so by giving written notification to us (email is fine). To compensate for the expense of processing your booking and for the risk that we may not be able to replace your booking, a cancellation fee is chargeable namely 80 pounds sterling if your written cancellation is received not later than 12 weeks before the beginning of the stay.  If you have already paid in full  and you cancel within 21 days prior to your stay we cannot make refunds after that date.   We strongly recommend that clients take out appropriate travel insurance in order to be covered in the event of cancellation.

5. IF WE CANCEL YOUR STAY FOR ANY REASON APART FROM FORCE MAJEUR – Although it is unlikely we reserve the right in any circumstances to cancel your stay. In this event we will advise you as soon as possible and we will do our best to offer you an alternative  date and if not accepted a total refund of your deposit (and balance if applicable) will be made.

6. PRICE CHANGES - We reserve the right to increase the price of your holiday after you have booked but no later than 30 days before the departure date stipulated and will forward an Amendment Invoice reflecting any changes made. Any increase to your holiday price will be as the result of changes in our costs of supplying your holiday resulting from  currency fluctuations and government action. If the increase is more than 10% of the rental price then you may cancel your rental booking within 14 days of the Amendment Invoice date and receive a refund of all monies paid to us.

7. FORCE MAJEUR – Deposit and balance payment refunds do not apply when your stay is cancelled as a result of risk of war or threat of war, riot, civil strife, industrial dispute, terrorist activity, natural disaster, fire or adverse weather conditions and similar events beyond our control.  In the case of issues arising from a recurrence of the pandemic, please ensure that your travel insurance provider will cover you in these eventualities.

8. MISADVENTURE – We accept no responsibility for any loss or damage you may suffer during the period of your course due to accident, illness of bodily injury or loss of equipment of belongings or from any other cause unless resulting from our negligence or that of our employees. We would stress the absolute necessity for you and the other members of your party to effect appropriate insurance cover and we would advise you obtain a European Health Insurance Card (EHIC) which entitles you to certain free medical care in the European Economic Area if you are an EU citizen.  You can apply for a free card online at ehic.org.uk

9. CHECK IN AND CHECK OUT TIMES - Check in not earlier than 4 pm on arrival day and check out not later than 10 am on departure day unless otherwise agreed.

10. The Centre reserves the right, at its sole discretion, to decline to accept any application for a course or to remove anyone who, in our judgement, disrupts others staying at the Centre.

11. BANK CHARGES Please ensure you cover any charges made by your bank for sending payments so that we receive the full amount invoiced.